Toss and Catch Privacy Policy
Effective Date: September 16, 2026
Toss and Catch (“Toss and Catch,” “we,” “us,” or “our”) is a service operated by The Kirk Group. Toss and Catch provides an online platform designed to connect homeowners and other customers seeking local services with independent service providers.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit TossandCatch.com, create an account, use the Toss and Catch platform, or communicate with us.
Information We Collect
We may collect information that you voluntarily provide when creating an account, submitting a service request, responding to a service opportunity, communicating through the platform, or contacting us.
This information may include your name, email address, telephone number, business name, service category, general service location, information about requested services or jobs, account information, communications, and other information you choose to provide.
We may also automatically collect certain technical information when you use the website or platform, such as your IP address, browser type, device information, referring pages, pages visited, and information about how the service is used.
How We Use Your Information
We may use information we collect to operate and improve Toss and Catch; create and manage user accounts; connect customers with relevant service providers; deliver service requests and job opportunities; provide account, job, and service-status notifications; communicate with users about their accounts; provide customer support; maintain the security and integrity of the platform; prevent fraud or misuse; comply with legal obligations; and improve our services and user experience.
Connecting Customers and Service Providers
Toss and Catch is designed to facilitate connections between people requesting services and independent service providers.
When necessary to facilitate a requested service, certain information associated with a service request may be made available to participating service providers. Likewise, information about a service provider may be provided to customers considering or requesting that provider’s services.
We limit this sharing to information reasonably necessary to facilitate the Toss and Catch service.
SMS/Text Messaging
Users may voluntarily choose to receive transactional SMS messages from Toss and Catch. These messages may include new job opportunities, service-request notifications, job-status updates, account notifications, messages concerning an active service request, and similar communications related to use of the Toss and Catch platform.
SMS consent is optional and is not a condition of purchasing or using Toss and Catch services.
Message frequency varies depending upon account activity. Standard message and data rates may apply.
Users can opt out of SMS communications at any time by replying STOP to a message. Users may reply HELP for assistance.
We honor reasonable requests to revoke consent to receive text messages. Federal Communications Commission rules recognize STOP and several other reasonable expressions of a desire to discontinue messages as methods of revoking consent.
Mobile Information and SMS Consent
We will not sell or share your mobile information with third parties for promotional or marketing purposes.
We will not share your SMS opt-in or consent information with third parties for purposes unrelated to providing the Toss and Catch messaging service.
We may share information necessary to provide SMS communications with service providers that assist us in delivering those messages, including telecommunications providers, messaging platforms, and other vendors involved in message delivery and operation.
SMS opt-in information and consent will not be sold, rented, or otherwise transferred to third parties for their own marketing or promotional purposes.
This distinction is important because Telnyx specifically permits operational sharing needed to deliver messages while requiring SMS opt-in and consent information to be protected from unrelated third-party marketing use.
Service Providers
We may use third-party companies and service providers to help operate Toss and Catch, including website hosting, cloud infrastructure, communications, analytics, payment processing, security, and other technology services.
These providers may receive information only as reasonably necessary to perform services on our behalf and are expected to handle that information appropriately.
Cookies and Similar Technologies
Toss and Catch may use cookies and similar technologies to operate the website, remember preferences, maintain account sessions, understand website usage, improve performance, and help protect the platform.
Browser settings may allow you to restrict or disable cookies, although doing so may affect certain website functionality.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
No internet-based service or electronic storage system can guarantee absolute security.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain legitimate business records, comply with applicable legal obligations, resolve disputes, and enforce our agreements.
Your Choices
Depending upon applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
You may unsubscribe from SMS communications by replying STOP to a Toss and Catch text message.
Children’s Privacy
Toss and Catch is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
Questions regarding this Privacy Policy or Toss and Catch’s privacy practices may be directed to:
Toss and Catch
Operated by The Kirk Group
Email: support@tossandcatch.com
Website: tossandcatch.com